Hasbro Pulse Premium Terms

About Hasbro Pulse Premium

Hasbro Pulse Premium is the ultimate status upgrade to Hasbro Pulse accounts that gives our fans free standard delivery on all orders* & other epic perks throughout the year. What more could a fan want? 

Already upgraded?

Shopping with your Hasbro Pulse Premium status is simple. Just checkout using the email address you used to sign up for Hasbro Pulse Premium and free standard delivery* will be automatically applied to your order.

If you experience any issues or have questions, please contact us here.


Hasbro Pulse Premium is the status upgrade to Hasbro Pulse accounts that gives customers free standard delivery* & other perks.

Hasbro Pulse Premium is available to customers age eighteen (18) years or older for an enrollment fee (inclusive of VAT).


Customers enrolled with Hasbro Pulse Premium status will receive the following:

- Free standard UK delivery*

- Premium-only promotions, discounts, flash sales & contests

- Other perks at select fan conventions

*(Exclusions may apply to certain Crowdfunded Products. We regret we are unable to ship to the Channel Islands, including Jersey and Guernsey.)


(Last Updated: 25 July 2022) 

The following are the terms and conditions (the “Agreement”) for the Hasbro Pulse Premium program (the “Services”). This Agreement governs any enrollment with the Services. Please note that your use of the Hasbro Pulse Site and the Services are also governed by the Hasbro Pulse Terms of Use, Privacy Policy and Cookies Policy as well as all other applicable terms, conditions, limitations, and requirements on the Site, all of which are hereby incorporated into this Agreement. If you (“you,” “your,” “customer”) enroll with the Services, you fully accept these terms, conditions, limitations and requirements. Hasbro Pulse Premium is a program administered by Hasbro Promotions International B.V. (“we,” “us,” “our,” “ours” or “Hasbro”). Please read this Agreement carefully before you enroll with the Services.  If you do not agree to this Agreement please do not proceed any further.


Upon enrollment with the Services, customers will receive a confirmation email with details confirming their status.

If a customer has not received a confirmation email, contact us and we can investigate. Customers must have their order number ready so we can verify their enrollment. Please contact Customer Service here. Enrollment with the Services is effective at the time at which you make the purchase. Customers will not have access to any perks advertised prior to the customer’s individual enrollment with the Services.

Customers will be contacted by email about the additional perks and incentives. Customers must opt-in to the Services marketing emails to receive these updates in accordance with the Privacy and Cookies Policy. Please review the Privacy Policy and Cookies Policy.


If a customer wishes to unenroll from the Services at any time, please contact us and we will remove the Hasbro Pulse Premium status from your account. Please contact Customer Service here. If a customer decides to unenroll within 30 days of purchasing the Services, customer will be refunded the standard annual subscription fee customer has paid. However, if a customer requests that the Services to begin during the initial 30 day-period from purchasing the Services, we may deduct an amount proportionate to the Services we have provided to a customer up until the cancellation date.

If a customer decides to unenroll after 30 days of purchasing the Services, customer will only be refunded the standard annual subscription fee if they have not made any purchases with their account. Once a purchase has been made and free standard delivery has been used as a result of using the Services, the account becomes ineligible for a refund on the standard annual subscription fee.


Free standard delivery under the Services includes delivery in the United Kingdom only. We regret we are unable to ship to the Channel Islands, including Jersey and Guernsey.

Free standard delivery may not apply to certain Crowdfunded Products.

Free standard delivery and other perks are not valid on previous orders placed before enrollment with the Services.

Changing or combining orders or changing your delivery address, might affect your Hasbro Pulse Premium status eligibility.

We may exclude Products with special shipping characteristics or if any other circumstance exists that would not allow for standard shipping at our discretion.

Applicable return policies apply to all returns of eligible items that were purchased using the Services.


The Services will be made available to customers for a standard annual fee.

The standard annual subscription fee to enroll with the Services is currently £40 (inclusive of VAT). Your initial annual fee may be less if you enrolled with the Services in response to a specific promotion. We may change the standard annual subscription fee at any time, but changes will apply only to new and renewal customers. The fee is not refundable, except as expressly set forth in these Hasbro Pulse Premium Terms.


The Services are available to customers for an annual fee of £40 (inclusive of VAT).

The Services will not auto-renew. If customers want to continue using the Services after the end of the term, you will need to re-enroll. Please contact Customer Service here to re-enroll.


The initial term of the Services shall commence on the date of the purchase of your enrollment and shall continue for the term stated in your purchase confirmation email. You may confirm your term dates by contacting Customer Service here. The annual subscription fee will be charged to your payment methods used at checkout.


The Services are intended for personal use only, not for resale. Your enrollment and participation may be revoked at any time for any reason, including if abuse is found. We may also terminate the Services at our sole discretion for reasons related to conduct that we determine violates this Agreement or the Hasbro Pulse Terms of Use or any applicable law.


You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under this Agreement or the Services, including any promotional codes, to another person if we agree to this in writing.

We do not sell to trade or business customers, such as entrepreneurs, sole traders, partnerships, companies, bodies corporate, corporations sole or aggregate or other legal entities. You are not permitted to use the Services to purchase for resale, rental, or to deliver to your customers or potential customers. If you wish to access or purchase the Services as a trade or business customer please contact Customer Service.

From time to time, Hasbro may choose in its sole discretion to add, remove or change the Services benefits and terms. We further reserve the right to modify or change the terms of this Agreement at any time. If we make material changes to this Agreement (for example, in case of any legal or regulatory changes affecting our business or any changes to our business or any Services), we will provide you with additional notice of such changes by sending you an email at the last email address you provided to us, or by prominently posting notice of the changes on https://uk.hasbropulse.com You may then contact us to end your Agreement with us before the changes take effect and receive a refund for any Services paid for but not received. By continuing to access or use the Services, you confirm your acceptance of the revised Agreement and all of the terms incorporated by reference. If you do not agree to the revised Agreement, you must unenroll from the Services. We encourage you to review this Agreement from time to time to ensure you are familiar with the most recent version.